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Cisco 350-030 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Voice Architecture and Technologies | - Voice quality and codec technologies - Enterprise telephony architecture - Voice protocols and signaling |
| Gateways and Trunking | - Voice gateways - PSTN connectivity - SIP and H.323 trunking |
| Unified Communications Applications | - Contact center technologies - Presence and collaboration applications - Cisco Unity and messaging integration |
| Operations and Troubleshooting | - Performance optimization - Voice monitoring and management - Troubleshooting methodologies |
| IP Telephony Infrastructure | - Device configuration and management - Cisco Unified Communications Manager - Call routing and dial plans |
| Network Infrastructure for Voice | - Security considerations - LAN and WAN design for voice - Quality of Service |
Cisco CCIE Voice Written Sample Questions:
Company Alpha has a central office and a branch office that utilize a central call processing toplogy. Calls between the two sites are using the G.729 codec; calls within each site are using the G.711 codec.
To conference an existing call between two phones at the central site with a phone at the remote office, which two of the following are possible solutions? (Choose two.)
- A. a software conference bridge that is configured in Cisco Unified Communications Manager
- B. a software conference bridge that is configured in Cisco Unified Communications Manager and a HW transcoder
- C. No extra configurations required--phones automatically negotiate using the lowest common denominator codec (G.729)
- D. a hardware conference bridge
- E. a hardware transcoder and a hardware conference bridge
A call arrives from the PSTN on a Cisco IOS MGCP PRI gateway that is registered to Cisco Unified Communications Manager, destined for a directory number on an IP phone that is engaged in an active conversation. If call waiting is disabled for this directory number and none of the Call Forward settings are defined, which event will take place?
- A. Cisco Unified Communications Manager will disconnect the call with an MGCP RSIP message.
- B. Cisco Unified Communications Manager will disconnect the call with a cause code of 486, which means "Busy Here".
- C. Cisco Unified Communications Manager will disconnect the call with a Q.931 cause of "User Busy".
- D. Cisco Unified Communications Manager will disconnect the call with a Q.931 cause of "Temporary Failure".
- E. Cisco Unified Communications Manager will disconnect the call with an MGCP DLCX message with a cause of "Busy".
Which of these is not a mandatory configuration component to enable B-ACD service on Cisco Unified Communications Manager Express?
- A. Cisco Unity Express for voice mail to receive undelivered B-ACD calls
- B. an automated attendant Tcl script that handles the welcome prompt and menu choices
- C. incoming dial peers for automated attendant pilot numbers
- D. an ephone hunt group to receive calls from the call-queue service
- E. a call-queue Tcl script that manages call routing and the queuing behavior number
Refer to the exhibit.
Traffic flows from the IP phone that is connected to SW1 to the IP phone on SW2. If the trust boundary has been extended to the IP phone on SW1, in what two places will traffic be marked and classified so that the proper QoS settings may be carried through the network? (Choose two.)
- A. R1 ingress port
- B. IP phone attached to SW1
- C. R1 egress port
- D. SW1 egress port
- E. SW1 ingress port
What is the default number of calls that are allowed in each ephone hunt group call queue that is used by Cisco Unified Communications Manager Express B-ACD?
- A. 15
- B. 10
- C. 5
- D. 30
- E. 20




