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Microsoft AB-620 Exam Syllabus Topics:

Microsoft Designing and Building Integrated AI Agent Solutions in Copilot Studio Sample Questions:

1. Drag and Drop Question
A company builds agents in Copilot Studio in a development environment.
The agents are packaged inside a solution and deployed by using Power Platform Pipelines to test and production environments.
The company has the following requirements that must be met:
- Production deployments are limited to a defined set of users who are
responsible for that stage.
- The same solution is reused across all environments without editing
its components.
- The production environment always receives a locked-down version of
the solution.
You need to configure the pipeline and solution behavior to meet the requirements.
What should you configure? To answer, move the appropriate configurations to the correct requirements. You may use each configuration once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

2. You create a test set in Copilot Studio to evaluate an agent that answers policy questions and retrieves data from connected knowledge sources.
You run the evaluation and review the following result for one test case:
- Expected response: Digital products are non-refundable after
download.
- Actual response: Digital products cannot be refunded once downloaded.
- Result: Pass
- Score: 0.92
- Reasoning: The actual response semantically matches the expected
response.
- Knowledge sources used: RefundPolicy_KB
- Tools invoked: None
You need to determine whether additional corrective action is required based on the evaluation results.
Which two actions should you perform? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

A) Investigate external tool configuration for this test case.
B) Modify the test case because the response is not an exact match.
C) Confirm that the connected knowledge source is functioning as expected.
D) Accept the result because semantic matching is sufficient for a passing evaluation.
E) Rerun the evaluation because the score is below 1.00.

3. Drag and Drop Question
A team wants to automate solution deployment between environments. Deployments must follow a controlled, repeatable process.
The team needs to implement a pipeline-based deployment process that enforces the correct dependency order.
You need to implement a deployment pipeline and determine the correct sequence of actions.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.

4. A company wants an agent to retrieve real-time answers from a large, frequently updated document repository stored outside Dataverse, with strong relevance ranking. Which knowledge source should you configure?

A) A single uploaded file
B) Public website URLs only
C) Dataverse table search only
D) Azure AI Search

5. A team has an existing agent in Copilot Studio and must move it to a different target location without rebuilding the agent. Some builders use Copilot Studio in the web app, while others use Copilot Studio in Microsoft Teams.
You need a supported approach to move the existing agent to the target location using ALM practices. The solution must avoid rebuilding the agent.
You need to move the existing agent to the target location using a supported method.
What should you do?

A) Remove agent components directly from the solution so that export and import will succeed.
B) Publish the agent to a channel and use the channel configuration as the transport mechanism to the target environment.
C) Create a custom solution, add the existing agent to the solution, export the solution with the agent, and import the solution into the target environment.
D) Duplicate the agent in the source and manually recreate the changes in the target to avoid solution dependencies.

Solutions: