Salesforce ADM-201: Target Audience and Recommended Experience
The ADM-201 exam is designed for those professionals seeking to gain the skills and knowledge required to work with the Salesforce CRM system and promote a career progression in the admin sector.
There are no formal requirements for passing this certification test. However, it is recommended that the students have at least 6 months of working experience in the position of a Salesforce Administrator and be able to execute the tasks included in the exam content. This encompasses the skills, such as maintaining a Salesforce organization, satisfying most frequent business requirements, and performing administrative duties with the help of current Salesforce features. In addition, the applicants are strongly advised to undertake the relevant training course (Administration Essentials (ADM201)) offered by Salesforce before attempting the test.
Domain 5: Sales & Marketing Applications (14%)
Within this domain, the students should confirm their ability to define the sales process capacitates and impact depending on a scenario; determine the relevant sales productivity features with the help of opportunity tools, as well as understand when Price Books and products should be utilized depending on a scenario; define the capacities of campaign management and lead automation tools; define the Salesforce Content capacity.
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ADM-201 - Salesforce Certified Administrator
The ADM-201 exam is part of the new Salesforce Certified Administrator credential certification program. This exam measures your ability and skills related to the broad knowledge of Salesforce applications. The Salesforce Certified Administrator credential is designed for those who have experience as a Salesforce Administrator. Candidates need to show knowledge of Salesforce applications, and they must be able to configure and manage Salesforce.
This is a list of covered topics:
- Maintain and customize Sales Cloud and Service Cloud applications
- Manage users, data, and security
- Build reports, dashboards, and workflows
The Salesforce certification exams can be scheduled as an onsite or online exam, but before that we suggest to you to try our free tests to test your preparation.
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Domain 10: Process/Workflow Automation (8%)
This domain entails such skills as defining the relevant automation solution on the basis of the workflow capabilities depending on a scenario as well as explaining the use cases and capacities for the approval process.
Reference: https://trailhead.salesforce.com/en/academy/classes/adm201-administration-essentials-for-new-admins/
Salesforce ADM-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Service and Support Applications | 10% | - Case management
|
| Topic 2: Object Manager and Lightning App Builder | 15% | - Lightning App Builder
|
| Topic 3: Automation | 15% | - Process Automation
|
| Topic 4: Productivity and Collaboration | 10% | - Activity management
|
| Topic 5: Configuration and Setup | 15% | - Security and access
|
| Topic 6: Agentforce AI | 8% | - AI capabilities
|
| Topic 7: Data and Analytics Management | 17% | - Data management
|
| Topic 8: Sales and Marketing Applications | 10% | - Marketing tools
|




