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Salesforce Plat-UX-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Salesforce Platform UX Implementation | - Declarative UX Configuration - Lightning Design System (SLDS) - Mobile UX and Responsive Design | |
| Topic 2: Prototyping & Validation | - Prototyping Methods - Usability Testing and Iteration | |
| Topic 3: UX Fundamentals | 16% | - Accessibility and Inclusive Design - Human-Centered Design Principles - Branding and Visual Design Impact - Usability and Information Architecture |
| Topic 4: Design Strategy & Solutioning | - Problem Definition and Scoping - Journey Mapping and Experience Design | |
| Topic 5: Discovery | 13% | - Research Methods and Tools - User Needs and Requirements Gathering - Salesforce UX Personas and Processes - Business Value of Salesforce UX |
Salesforce Certified Platform User Experience Designer Sample Questions:
After conducting user interviews, a UX Designer finds that an equal amount of users prefer to use the Comfy density setting as the Compact density setting while viewing record details. Which approach should be avoided by developers when building custom components to make sure their components take advantage of this setting?
- A. Using the var SpacingMedium design token in CSS to set spacing
- B. Using REM-based spacing values when styling components
- C. Using existing Lightning Components such as the card or page header
Correct Answer: B 🗳️
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Cloud Kicks wants to prevent its sales agents from being able to save a new account unless they have entered the phone number in the correct format and with the correct number of digits. A validation rule would then prevent the new account from saving. Which method should be used to improve the user experience in the simplest way while preventing errors?
- A. Set a prompt to display on the page using In-App Guidance.
- B. Set field-level error message to display on the page.
- C. Mark the field as Required.
Correct Answer: B 🗳️
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A UX Designer has completed usability testing on a newly designed case management system and has gathered many observations from the test participants. What should the UX Designer consider while presenting the findings?
- A. Be specific about the issues testers encountered.
- B. Include the names of participants in the report.
- C. Report only the new issues, and omit already known bugs.
Correct Answer: A 🗳️
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A sales representative wants to personalize their own user experience. Which recommendation should be made to provide more intuitive access to regularly used content?
- A. Customize the Home page theme.
- B. Personalize the Navigation bar.
- C. Set up Quick Links in the Utility bar.
Correct Answer: B 🗳️
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Cloud Kicks needs functional components that will be used on many pages. The components need to be consistent with the look and feel of Lightning Experience. What does the Salesforce Lightning Design System (SLDS) provide that will ensure consistency?
- A. Experience Lightning Components
- B. Lightning Component Builder
- C. Component Blueprints
Correct Answer: C 🗳️
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