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Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. You support a customer whose Microsoft Lync Server 2013 environment includes:
-A single Standard Edition server,
-A single consolidated Edge server, and
-A single Forefront Threat Management Gateway 2010 server that is acting as an
HTTP(S) reverse proxy.
A user reports that his attempts to join an online meeting by clicking the Join
Online Meeting link are unsuccessful. Your need to troubleshoot the Join Online
Meeting functionality from this workstation without using the installed Lync 2013
client. You need to achieve this goal by using the least amount of administrative
effort. What should you do?

A) Uninstall the Lync 2013 client, open Internet Explorer, and then enter the URL of the online meeting into the Address bar.
B) Open Internet Explorer, type the URL of the online meeting into the Address bar, and then append ?sl=l to the URL.
C) Open the Lync Options menu and select Join meeting audio from: Lync.
D) Open the Lync Options menu and set the Logging in Lync option to Full.

2. You support Microsoft Lync Server 2013 servers in your customer's company network. You enable federation with a public instant messaging (IM) provider. Users of the public IM provider are unable to participate in IM conversations in your customer's organization. You need to ensure that the users of the public IM provider are able to participate in IM conversations. Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)

A) Create a federated user access policy.
B) Create a federation and public IM connectivity policy.
C) Enable partner domain discovery.
D) Enable an archiving disclaimer to federated partners.

3. You support a Microsoft Lync Server 2013 Enterprise pool named Lync2013.contoso.local. The pool is configured
with two Session Initiation Protocol (SIP) domains named litware.com and fabrikam.com. The environment also includes the following:
-three Front End Servers named Lync2013FEl, Lync 2013FE2, and Lync2013FE3 -one Back End Server named Lync2013BE You plan to install a single Edge Server. You create an Edge pool named Lync2013Edge.contoso.local. You want to configure the following Edge services:
-Access Edge to use sip.fabrikam.com
-Web Conferencing to use conf.fabrikam.com You also want to enable the federated access feature. You need to assign internal and external certificates to the Lync 2013 Edge server. Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)

A) Request a wildcard certificate for *.contoso.local from an internal certificate authority (CA). Assign the certificate to internal and external interfaces of the Edge Server.
B) Request a certificate from a public certificate authority (CA) and include the names sip.fabrikam.com and sip.litware.com. Assign this certificate to the internal interface of Edge Server.
C) Request a certificate from a public certificate authority (CA) and include the names sip.fabrikam.com, sip.litware.com, and conf.fabrikam.com. Assign this certificate to the external interface of the Edge Server.
D) Request a certificate from a public certificate authority (CA) and include the names Lyncdiscoverexternal.fabrikam.com and sipfederation.fabrikam.com. Assign the certificate to internal and external interfaces of the Edge Server.
E) Request a private certificate from an internal certificate authority (CA) and include the name Lync2013Edge.contoso.local. Assign the certificate to internal interface of the Edge Server.

4. DRAG DROP You support Microsoft Lync Server 2013 servers for an international company. The main office is located in New York and the datacenter is located in Seattle. All users in the New York office are using virtual desktops running on servers that are located in the Seattle datacenter. You enable and configure the Enhanced 9-1-1 (E9-1-1) emergency notification feature for the main office users. Users report that the Lync client always displays Seattle as their location. You need to ensure that Lync clients for users in the main office display their location accurately. Which four steps should you perform in sequence? (To answer, move the appropriate four actions from the list of actions to the answer area and arrange them in the correct order.)

5. You plan to deploy a Microsoft Lync Server 2013 Enterprise server by using a
side-by-side upgrade from Office Communication Server (OCS) 2007 R2.
You perform the following actions:
-Complete the schema updates, forest update, and domain update.
-Define and connect the Lync Server 2013 topology to OCS 2007 R2 by using topology builder.
-Deploy Front End Pool, Director Pool, Persistent Chat Pool, and Edge Pool.
The Lync Server 2013 environment is using the OCS 2007 R2 Mediation Server
and associated PSTN gateway for PSTN inbound and outbound calls.
You want to test the Lync Server 2013 server for inbound, outbound, and dial-in
conference calls from a test computer that is located in a customer's office. Your
access to the customer network is restricted to Lync Severs, OCS servers, and some
test computers. During inbound, outbound, and dial-in conference calls, you encounter problems with media.
The calls have significant jitter and packet loss. Calls are intermittently disconnecting.
You need to determine the cause of these problems.
What should you do?

A) Run the ClsController.exe command and select the Incomingand OutgoingCalls scenario on the Front End Server.
B) Run NetMonitor on the Mediation Server.
C) Run a protocol analyzer on the Public Switched Telephone Network (PSTN) gateway.
D) Run NetMonitor on the Edge Server.

Solutions: