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1Z0-325 Exam topics
Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our 1Z0-325 exam dumps will include the following topics:
- Answer Management
- RightNow Analytics
- Chat & Co-Browse
- Staff Management
- Feedback/Surveys
- Application Appearance
- Customer Portal
- Site Configuration Admin
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Oracle 1z1-325 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Integration and Customization | - Custom objects and fields - Connect Web Services and APIs - Agent Desktop integration |
| Customer Portal Customization | - Accessibility and internationalization - Customer Portal structure and templates - Widgets and scripting |
| Agent Configuration and Workflows | - Workspaces and workflows - Navigation sets and agent scripts |
