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Salesforce Media-Cloud-Consultant Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| OmniStudio Implementation | 15% | - Integrate processes across channels - Design digital experiences with OmniScripts and FlexCards |
| Industries CPQ, CLM and Order Management | 20% | - Order capture, fulfillment and delivery - Contract lifecycle management and compliance - Configure, price and quote media offerings |
| Media Cloud Fundamentals | 20% | - Core architecture, components and data model - Overview of Media Cloud for media and entertainment industry - Integration with Salesforce platform and external systems |
| Subscriber Lifecycle Management | 20% | - Subscription products, billing and renewals - Subscriber acquisition, onboarding and retention - Audience segmentation and personalization |
| Advertising Sales Management | 25% | - Product catalog, inventory and ad space configuration - Proposal creation, pricing, contracts and fulfillment - Manage accounts, advertisers, agencies and partners |
Salesforce Media Cloud Consultant Sample Questions:
1. Which two features should a consultant keep in mind when proosing the use of JSON-based mapping over object-based mapping for contract templates?
A) only contract, opportunity, order, and quote objects are supported when mapping fields is JSON-based mapping
B) the consultant can use the item section for any type of item list, not only for line items
C) JSON-mapping allows for filtering individual line items or repeatable content items to display in a document, but object-based mapping does not
D) the data to extract and merge into the template must exist in standard objects
E) documents cannot display attribute data unless the custom section in the document template is used
2. A customer has a requirement to allow the operations team to ider quote records in order to perform "create and submit order" action only when the corresponding opportunity has reached a specific status calles "closed won". Sales users will remain as the cord owners of quotes and order for reporting purpose. The organization wide default setting for quote andorder object is private. How should a consultant solve this requirement with minimal customization?
A) configure a criteria-based sharing rule to share order records once opportunity status is "closed won"
B) share order records programmatically using apex whenever opportunity status is "closed won"
C) sales users will use manual sharing in order to share order records once opportunity status is "closed won"
D) configure role hierarchy, such that the operations team is higher than the sales users in the same hierarchy group
3. Cloud kicks is setting up a new instance for media cloud and their sales reps should only see opportunities that they have created. When sales managers run reports, they need to see the data for all the reps that report to them. How should a consultant set this up?
A) set the organization wide default for the opportunity object to public. Use apex sharing to ensure manager's can see the records owned by users below them in the role hierarchy.
B) set the organization wide default for the opportunity object to public. Filter the reports to show the records owned by users below them in the role hierarchy.
C) set the organization wide default for the opportunity object to private. Set up the role hierarchy to ensure managers can see the records owned by users below them in the role hierarchy
D) set the organization wide default (OWD) for the opportunity object to private. Use sharing rules to share records owned by sales reps that are below the manager in the role hierarchy
4. In advertising sales management, what is the correct order to execution of the pre-built industries order management orchestration plan components?
A) create order, create line items, add creative, approve order, activate order
B) create order, create line items, approve order, activate order, add creative
C) create line items, create order, approve order, activate order, add creative
D) create line items, create order, add creative, approve order, activate order
5. Which industries CPQ API method needs to be called from the integration procedure that returns the pricing information from the out-of-the-box pricing plan?
A) createCart
B) priceCart
C) postCartsItems
D) putCartsItems
Solutions:
| Question # 1 Answer: B,C | Question # 2 Answer: A | Question # 3 Answer: C | Question # 4 Answer: B | Question # 5 Answer: B |




