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Pegasystems Certified Senior System Architect (CSSA) 72V1 Sample Questions:

1. Consider this business use case:
Responses to customer service requests are required within 24 hours of receipt. Due to seasonal fluctuations, response times may be adjusted at the discretion of business managers.
You create a service level agreement (SLA) to monitor response times. Which solution allows adjusting the response times on demand?

A) Delegate the SLA to the business managers so they can configure seasonal adjustments.
B) Define the response times using property values that are circumstanced to account for the seasonal adjustments.
C) Create multiple circumstances of the SLA to account for the seasonal adjustments.
D) Plan a release cycle for updating the SLA for each of the expected seasonal adjustments.

2. An application must support two case types. The case types are released into production on separate schedules.
Given these requirements, which specialization approach do you use?

A) All rules are managed in the same ruleset and circumstanced by case type.
B) The case types are organized in unique classes. Both case types are managed with a single ruleset.
C) The case types are organized in unique classes. Each case type is managed with a unique ruleset.
D) The case types are organized in the same class. Each case type is managed with a unique ruleset.

3. Which two configurations can you use to include access groups into your Product rule? (Choose Two)

A) Export the access groups using the Access Manager.
B) Add the access groups to the application record.
C) Add the access group to the Product record in the Individual instances to include section.
D) Associate the access groups with a ruleset included in the application.

4. An application contains a case type named Time Off. HR requests a report that returns the ID and name of any employee for whom an open Time Off case does not exist.
The ID and Name properties are defined for the class Data-Employee-, and an ID property is also defined for the Time Off class. The ID property in the Time Off class points to records in Data-Employee-.
Select the approach you use to create this report.

A) Create a report in the Employee class, with a class join to the TimeOff class.
B) Create a report in the TimeOff class, with a class join to the Employee class.
C) Create reports in both classes, and set the Employee report as a subreport of the TimeOff report.
D) Create reports in both classes, and set the TimeOff report as a subreport of the Employee report.

5. Several development teams work on different enhancements. The release date for each enhancement is uncertain. Which two options allow each team to keep its work separate? (Choose Two)

A) Create a new ruleset version for each team.
B) Create a new application for each team.
C) Set up a branch ruleset for each team.
D) Create a production ruleset for each team.

Solutions: