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Huawei HCS-Pre-Sale-Service Solution(Huawei Certified Pre-sales Specialist Service Solution) Sample Questions:

1. For non-distributed products, which of the following customer support service products is a controlled sale? (Multiple choice)

A) Single repair service
B) Gold + Maintenance
C) Standard maintenance
D) Standard + maintenance
E) Basic maintenance

2. Disaster recovery consulting and planning services include information collection, analysis, strategy formulation and other services for the business environment.

A) True
B) False

3. Which of the following services is not included in the equipment health check service?

A) System health audit
B) Device evaluation optimization
C) Run status checks
D) Device environmental check

4. What aspects of customers need to be paid attention to in the maintenance sales process? (Multiple choice)

A) The level of attention paid to the service
B) Network importance
C) Budget of funds
D) The degree of dependence on the vendor

5. In order to ensure the learning quality of the trainees and sufficient superior operation time, what is the maximum class size of the training center for product technology training?

A) 18
B) 12
C) 16
D) 20

Solutions: