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CII Insurance Business and Finance (IBF) Sample Questions:

1. The balanced scorecard approach to measuring organisation performance has four perspectives. What are the four perspectives recommended by this approach?

A) Shareholder; policyholder; employee; supplier.
B) Financial; internal business processes; learning & growth; customer.
C) Planning; organising; leading; controlling.
D) Regulatory; solvency; liquidity; profitability.

2. The company secretary has responsibility for keeping the statutory registers. Which is NOT an example of a statutory register?

A) Register of directors' interests in shares.
B) Register of assets.
C) Register of members (shareholders).
D) Register of directors.

3. Management actions are often regarded as consisting of four key elements. What are these?

A) Risk; compliance; audit; legal.
B) Strategic; tactical; operational; transactional.
C) Planning; organising; leading; controlling.
D) Financial; customer; internal; learning.

4. Which distribution channel for insurance most commonly offers white-labelled products?

A) Retailers
B) Investors
C) Consumers
D) Merchant Wholesalers

5. Which document best gives an indication of a company's liquidity?

A) The directors' report.
B) The income statement.
C) The balance sheet.
D) A cash flow statement.

Solutions: