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Microsoft learning site Microsoft Dynamics 365 Fundamentals (beta) Introduction to Dynamics 365 Marketing

Topics of MB-901: Microsoft Dynamics 365 Fundamentals (beta) Exam

Candidates should apprehend the examination topics before they begin of preparation. because it'll extremely facilitate them in touch the core. Our MB-901 exam dumps will include the following topics:

1. Identify Microsoft platform components for Dynamics 365 (30-35%)

Describe integration capabilities

• Integration across Microsoft products
• Integration across Dynamics 365 apps
• Custom integrations in Dynamics 365
• Integration with third-party apps

Describe Dynamics 365 cloud security

• Data ownership
• SSO
• Authentication
• Industry standard certifications (GDPR, etc)
• Data loss protection (DLP)
• Data center access
• Encryption

Understand the benefits of role based security

• Leveraging security roles

• Out-of-the-box security roles Identify the business value of the Microsoft cloud

• Azure features used by Dynamics 365

• Life Cycle Services (LCS)

• App role-based security

• PaaS

• Streamlined user experience

Understand the use of Power Platform in Dynamics 365

• AI Builder
• Common Data Service
• Power Apps
• Power BI
• Power Automate

Understand the benefits of the Common Data Model

• Extensibility
• Consistency
• Interoperability
• Analytics

Identify Dynamics 365 reporting capabilities

• Extensible reporting
• Role-based reporting
• Built in reporting

2. Understand AI and Mixed Reality for Dynamics 365 (10-15%)

Leverage AI for data insights

• Customer service insights
• Relationship insights
• Fraud protection
• Virtual agents
• Sales insights
• Customer insights

Leverage mixed reality

• Remote assist
• Guides
• Layouts

3. Understand Customer Engagement apps (25-30%)

Understand the capabilities of Dynamics 365 Sales

• Contact management
• Pipeline management
• Dynamics 365 sales automation
• LinkedIn Sales Navigator
• Customer requests and follow up

Understand the capabilities of Dynamics 365 Marketing

• Lead generation and qualifications
• Event management
• Surveys
• Segmentation
• Customer journey
• Landing pages
• Dynamics 365 for marketing

Understand the capabilities of Dynamics 365 Field Service

• Proactive customer service
• Resource Scheduling Optimization (RSO)
• Connected Field Service
• Field Service Mobile
• Service resource scheduling

Understand the capabilities of Dynamics 365 Customer Service

• Omni channel service
• Knowledge articles
• Account management
• Case life cycle

3. Understand Dynamics 365 Finance and Operations apps (25-30%)

Understand the capabilities of Dynamics 365 Finance

• Accounts Payable
• General Ledger
• Accounts Receivable
• End to end business processes
• Project accounting
• Enterprise asset management
• Budgeting
• Real time cash flow visibility
• Global attributes

Understand the capabilities of Dynamics 365 Human Resources Core HR

• Employee development
• Benefits management
• Personnel management
• Employee self-service

Understand the capabilities of Dynamics 365 Business Central

• Project management
• Sales and service
• Finance
• Supply chain
• Budgeting
• When to use Business Central vs other Dynamics 365 products

Understand the capabilities of Dynamics 365 Supply Chain Management

• Modernize operations
• Manufacturing
• Product information
• Project accounting
• Warehouse management
• Procurement and sourcing
• Master planning

Understand the capabilities of Dynamics 365 Retail

• Retail capability
• Mobile commerce
• Point of Sale (POS)
• Channel Management

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-901

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