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HP HP2-B115 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: HP Printing Portfolio Overview | - Core technologies
|
| Topic 2: HP Personal Systems Hardware | - PC and workstation portfolio
|
| Topic 3: Sales positioning and customer engagement | - Understanding customer needs
|
HP Selling HP Printing and Personal Systems Hardware Sample Questions:
1. What is a benefit of HP Page Lift?
A) a truly secure solution for scanning
B) a cloud document management solution
C) the ability to print remotely
D) automatically enhanced documents or images
2. Your customer tells you that they had problems in the past with the keys on their Notebook wearing out. Which feature should you turn into a benefit for the customer'?
A) HP DuraFinish
B) HP 3D DriveGuard
C) spill resistant keyboard
D) HP DuraKeys
3. What is a benefit of selling HP value rather than specifications'?
A) It ensures customers are able to realistically compare product features and determine the fastest products for their organization.
B) It enables customers to review quotations from different organizations and determine the optimum solution based on product needs.
C) It moves the conversation from price and product features and enables the customer to recognize the tangible value of the solution in the context of their business needs.
D) It allows customers to compare the features and advantages of a particular product and assess the potential benefits for their organization.
4. What is a security benefit of a secure hard disk with full hardware encryption?
A) It allows customers to control who can print, what can be printed, and when printing can occur
B) It gives customers peace of mind that anything saved to the printer is fully secure.
C) It gives customers the choice to save their documents to the cloud or the printer.
D) It allows customers up to 32MB of space on the printer
5. A customer tells you that they knocked over a glass of water onto their Notebook and need a replacement, as is not working anymore. Which feature should you turn into a benefit for the customer?
A) HP DuraFinish
B) business-rugged magnesium chassis
C) spill resistant keyboard
D) HP DisplaySafe frame
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: D | Question # 3 Answer: C | Question # 4 Answer: B | Question # 5 Answer: C |




